Staff
We’re a small team that makes a big impact.

John Hargraves, MPP

Director of Data Strategy

Mr. Hargraves oversees HCCI’s multi-payer commercial claims dataset. An expert in commercial claims, he is responsible for developing and implementing HCCI’s data infrastructure strategy, including the architecture of the HCCI dataset. He also oversees the organization’s data privacy, security, and de-identification activities. His research focuses on the impact of policy and regulatory changes on health care spending and service use, and he often collaborates with media outlets to help tell stories with data. Prior to joining HCCI, Mr. Hargraves worked as a researcher at the Centers for Medicare and Medicaid Services studying geographic variation, chronic conditions, and hospice using Medicare claims data.

John received his BS in Economics from Binghamton University and his MPP with a concentration in Program Evaluation from the George Washington University.

John is an avid outdoorsman, comic convention nerd, and TV enthusiast.

Bianca Silva Gordon, MPH

Researcher

Ms. Silva Gordon focuses on price and utilization trends in Medicare and implications of health care cost on health equity. Prior to HCCI, Bianca worked at the County Health Rankings and Roadmaps program as a project assistant. She also served a year with AmeriCorps and worked at Epic Systems where she assisted large health care organizations in managing their electronic health record systems.

Bianca received her BS from Cornell University in Biology and Society and her MPH from the University of Wisconsin-Madison.

In her free time, Bianca enjoys roller skating, experimenting in the kitchen, and spending time with her dog, Frannie.

Chelsea Smith

Senior Operations Manager

Ms. Smith is responsible for increasing the efficiency of HCCI's organizational policies and procedures to enhance internal capacity and improve resource allocation. Prior to joining HCCI, Chelsea managed design studio operations, event operations and was a project manager and client experience specialist for businesses offering premium goods and services. Her varied and extensive history with boutique owner-operator and family-owned businesses has given her a unique perspective on how to build productive systems for small teams with high output. Chelsea studied interior design at Mount Ida College, School of Design, which is now UMass Amherst. After many years supporting the design and sales industries, her desire to pivot into mission-driven services for the public good led her to HCCI.

She is an avid reader, a skilled calligrapher, and an event stylist with a passion for functional, organized, and curated home design.

Jessica Chang

Associate Director of Research

Dr. Chang works on HCCI’s data infrastructure efforts and focuses on flagship products, such as the Health Care Cost and Utilization Report. An expert in commercial claims, her research interests focus on health care competition, health policy, and behavioral economics. Prior to HCCI, Jessica worked at OptumLabs as a senior analyst, where she worked on research projects and programmed analytical datasets from a large administrative claims data warehouse. She has published numerous peer-reviewed papers on 340B, commercial prices, and physician-administered drugs.

Jessica received her BAs in Economics and International Relations and an MA in Economics from Boston University. She received her PhD in Health Services Research, Policy and Administration with a concentration in Economics at University of Minnesota School of Public Health.

A native of Honolulu, Jessica enjoys her annual winter trips home to escape the winters on the mainland. She enjoys biking, traveling and cooking.

Kelsey Burke

Senior Researcher

Ms. Burke is a Senior Researcher at HCCI. She has over 10 years of experience utilizing large datasets to inform business decisions in the healthcare sector. Kelsey started her career as a management consultant working with health plans. After receiving her MPH, she worked for NYC Health & Hospitals’ Correctional Health Division where she performed research on health outcomes of incarcerated patients in New York. Prior to HCCI, Kelsey managed a team of data analysts for a self-insured health plan where utilization and cost trends were closely examined in an effort to maintain costs while providing quality care to 200,000 union members in the New York City metro area.

Kelsey received her BA in Economics from the University of Notre Dame and her MPH in Epidemiology from Columbia University Mailman School of Public Health.

Outside of work, Kelsey enjoys running, hiking, and cycling. She’s probably planning her next race or trip right now!

Linsay Sarfo

Associate

Ms. Sarfo supports projects across HCCI assisting with each stage of the research process. She also works with external researchers to license HCCI data. Linsay recently graduated from American University with a BA in Public Health on the pre-med track, where her capstone project focused on environmental health impacts on children in the DC area. Her interests include maternal and child health and health equity.

In her free time, Linsay enjoys visiting her family and trying out new restaurants in New York City. She also enjoys traveling and painting.

Paris Carter

Project Manager

Ms. Carter is the Project Manager at HCCI, overseeing the resources and managing the logistics of our flagship projects and diverse group of stakeholders. Prior to joining our team, she received her BS in Liberal Arts from Morgan State University. She spent 5 years employed with the General Services Administration as a contractor, with a focus on operations and maintenance projects. Her passion for assisting others, led her into a career in healthcare to include maternal-child health, oncology, orthopedics and first responder care.

In her free time, Paris enjoys roller skating with friends, and outdoor activities. She also has a great appreciation for the arts and is an experienced acrylic artist.

Tanya Natwick

Associate Director of Data Strategy

Ms. Natwick supports projects across HCCI with a focus on data analytics and programming. With experience in both commercial and Medicare Fee-For-Service claims, she is interested in health economics and outcomes research, maternal health, and health policy. Prior to HCCI, Tanya worked at OptumLabs as a lead research analyst where she supported research projects and programmed analytical datasets from a large administrative claims data warehouse. Previously, she was a biostatistician for the Chronic Disease Research Group. Tanya received her BA in chemistry and mathematics with a concentration in statistics from Saint Olaf College.

Outside of work, Tanya likes hiking and eating pizza with her husband and dog. She also enjoys spending time outside gardening with her chickens.

Catalina DeSouza, MPH

Research Associate

Ms. DeSouza assists senior members in conducting timely health policy research, as well as supporting claims data analysis while on the predoctoral track.

She has been involved in public health for over 4 years and has held multiple internships advocating for the health of women, children, and families. This includes experiences ranging from areas such as health policy at Nemours Children's Health to evidence and implementation at the Association of Maternal and Child Health Programs (AMCHP). Her interests include reproductive justice, harm reduction, and health equity.

Catalina received both her BS and MPH from the George Washington University.

In her free time, she enjoys traveling, reading, weightlifting, and hockey.